Privacy Policy · Digital Pathways Academy

Information we collect

We only collect what we need to provide and improve the service:

Account details — your email address, chosen display name, and account preferences when you register.
Contacts you capture — the first name and email of subscribers who choose to save their details to you, collected on your behalf.
Usage information — activity such as sign-ins, referrals and growth statistics, used to power your dashboard.
Billing information — subscription status and payment records handled securely by our payment processor (we never store your full card details).
Technical data — basic device, browser and IP information needed to keep the service secure and working.

Your information is used to run the service and support you — never sold:

To provide, maintain and improve your account and dashboard.
To send confirmation, account and (where you've opted in) reminder or motivational emails.
To process your subscription and manage billing.
To measure growth, referrals and performance so you can see what's working.
To keep the service secure and to prevent fraud or abuse.

Where applicable law (such as the UK GDPR) requires it, we rely on:

Contract — to deliver the service you've signed up for.
Consent — for optional emails and non-essential cookies, which you can withdraw at any time.
Legitimate interests — to secure, maintain and improve the service, balanced against your rights.
Legal obligation — where we must keep records (for example, for tax or accounting).

We share data only where it's necessary to run the service:

Service providers — trusted partners who process payments, deliver email, and host our platform, under contract and only for those purposes.
Email marketing platform — contacts you capture are stored in the marketing platform that powers your audience, on your behalf.
Legal requirements — where we're required to by law, regulation or valid legal process.
Never sold — we do not sell your personal information or that of your contacts to third parties.

We use a small number of cookies to make the service work:

Essential cookies — required to sign you in and keep your session secure.
Preference cookies — remember choices such as your settings.
You can control or clear cookies in your browser settings; disabling essential cookies may stop parts of the service working.

We keep your information for as long as your account is active.
After you close your account, we remove or anonymise personal data, except where we must keep records to meet legal obligations.
Captured contacts remain in your audience until you or the contact removes them.

Depending on where you live, you may have the right to:

Access — request a copy of the personal data we hold about you.
Correct — ask us to fix information that's inaccurate or incomplete.
Delete — ask us to erase your personal data where there's no overriding reason to keep it.
Opt out — unsubscribe from optional emails at any time from your profile or via the link in any email.
Complain — raise a concern with your local data protection authority.

Connections are encrypted in transit using HTTPS.
Access to personal data is restricted to what's needed to run the service.
Payment details are handled by a certified payment processor, not stored on our servers.
No method of transmission or storage is ever 100% secure, but we work to protect your data using appropriate safeguards.

Questions about this policy or your data? We're happy to help:

Email us at hello@digitalpathwaysacademy.com.
We may update this policy from time to time; the "last updated" date above always reflects the current version.